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Policies and Shipping

STANDARD SHIPPING

We ship orders (available in US only) via USPS and UPS.
We try to use recycled packing materials and ship in as few boxes as possible to conserve the amount of boxes and materials used, however in the event that one or more of your items will require additional processing time,
we will contact you as soon as possible.

 Our intention is to ship within 2 business days of receipt of your order.
Saturday and Sunday are not considered business days.
   Thank you for understanding that we are real people behind this screen and we are doing our very best to expedite your order.
We cannot guarantee arrival of an order by any certain date.

SHIPPED ORDER RETURN POLICY

In the event an item is defective or damaged in shipping please contact us at
info@shopbrownandhopkins.com
within 7 business days with your order number
along with the description of the issue and we will be happy to assist you.
All returns must be returned, unused, in their original packaging with a Return Authorization (RA) number written on the outside of the box.
Shipment must be insured and a tracking number shall be provided.
  Please contact us prior to returning anything in order to receive your RA Number.

IN STORE RETURN POLICY

Returns accepted with a receipt within 30 days for exchange or store credit only.

RETURN EXCLUSIONS
(In Store and Online)
Clearance Items ~ Antique Items ~ Seasonal Items ~ Gourmet Food Items

PRODUCT AVAILABILITY

We make every effort to display the most current and accurate product inventory information. We will notify you directly if a product’s availability changes.

PRICING POLICY

All prices in our store and online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items.